In order to keep up with the general maintenance of my customers’ instruments as well as the the more time intensive repairs and restorations I have divided the types of service I provide into 3 categories.
Category 1 – General Maintenance and quick repairs – I take these types of repairs in at a higher rate and turn them around faster. My goal is to have them back within a week of taking them in for service. Examples: setups, pickup changes, etc.
Category 2 – Repairs that take more time. Examples: refrets, neck resets, acoustic bridge replacement. My goal is to retun these repairs in 2-3 weeks
Category 3 – Time intensive repairs. Examples: restorations, lacquer repairs, instruments which multiple issues. Repair time is difficult to determine.